Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

i have a problem updating firefox on mac. every time i install it, and try to drag the firefox icon into applications folder i get a message that it's in use, and I am not able to do that. any ideas? thanks

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de cor-el

magistr
magistr
more options

i have a problem updating firefox on mac. every time i install it, and try to drag the firefox icon into applications folder i get a message that it's in use, and I am not able to do that. any ideas? thanks

i have a problem updating firefox on mac. every time i install it, and try to drag the firefox icon into applications folder i get a message that it's in use, and I am not able to do that. any ideas? thanks

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.