Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Matt_G

smallwoodmp
smallwoodmp
more options

Firefox wont open and every time I click on it the firefox crash reports comes on

Firefox wont open and every time I click on it the firefox crash reports comes on

Todas las respuestas (1)

Matt_G
Matt_G
more options

Hi smallwoodmp,

You should try starting Firefox in Safe Mode? Try holding down shift while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. There is also a lot of useful information in the Knowledge Base article Firefox crashes when you open it. If you aren't using the latest version of Firefox, you might want to try updating. If the crash still occurs, take a look at this article that discusses issues with the latest version of Firefox? There is some information in there on crashes at startup that might help.

Hopefully this helps!