Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 6 respuestas
  • 5 tienen este problema
  • 5 visitas
  • Última respuesta de nverba

more options

Im having trouble with constant crashes on loading certain pages...

One example: Heroku dec center http://devcenter.heroku.com/ crashes instantly on load, has done for a few months now. I've narrowed it down to one script.

https://devcenter.heroku.com/javascripts/dev-center/modernizr-1.6.min.js?1330130067

Tested loading a local page with nothing but this script causes crash. This is also happening with safe mode and a new profile...

I use Firefox for development, but multiple sites cause force close so often it's currently pretty unuasable as a main browser.

Update: I have confirmed this is being caused by the modernizr JavaScript include. Visiting http://www.modernizr.com/ also crashes the browser.

Im having trouble with constant crashes on loading certain pages... One example: Heroku dec center http://devcenter.heroku.com/ crashes instantly on load, has done for a few months now. I've narrowed it down to one script. https://devcenter.heroku.com/javascripts/dev-center/modernizr-1.6.min.js?1330130067 Tested loading a local page with nothing but this script causes crash. This is also happening with safe mode and a new profile... I use Firefox for development, but multiple sites cause force close so often it's currently pretty unuasable as a main browser. Update: I have confirmed this is being caused by the modernizr JavaScript include. Visiting http://www.modernizr.com/ also crashes the browser.

Modificadas por nverba el

Solución elegida

I just resolved it, on the 'How do I upgrade my graphics drivers?' page, it mentions disabling WebGL in about:config.

That did the trick...

This now works fine even with acceleration switched on (although I doubt that works on my older machine anyway.)

Thanks to everyone for their help. :)

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (6)

more options

i cant reproduce this issue on Firefox 11 beta 4 with Windows 7 x86 SP1

more options

I think this is a Linux specific issue, there's not many other reports of this happening, so I don't think it's all cases. Possibly something specific to my set up. Running Ubuntu 11.10, on an old Thinkpad R50e. There's been issues with compatibility in the past, but so far, with my current set up this has been my only issue.

I have confirmed by visiting other sites that this is caused by the modernizr .js file.

http://www.modernizr.com/ also causes the same behaviour.

Modificadas por nverba el

more options

See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Try to disable hardware acceleration.

  • Edit > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

more options

Thank you for your assistance, but no... Safe Mode, with Hardware Acceleration off, nothing else running what so ever, still causes crash. There was a brief history of compatibility issues with the Intel 85xx graphics chip sets used in the older Thinkpads and Ubuntu. It seemed to be resolved, but perhaps there are still some bugs I don't understand.

I think next I will try installing various other versions of Firefox to test.

Thank you again.

more options

Can you try to reproduce this crash on Firefox 11?

more options

Solución elegida

I just resolved it, on the 'How do I upgrade my graphics drivers?' page, it mentions disabling WebGL in about:config.

That did the trick...

This now works fine even with acceleration switched on (although I doubt that works on my older machine anyway.)

Thanks to everyone for their help. :)