Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to downloand and install firefox, getting corrupt file error

  • 4 respuestas
  • 4 tienen este problema
  • 1 visita
  • Última respuesta de mikekim68

more options

with or without anti-virus, firewall or any security turned on i get corrupt file. if i leave settings in my regedit i get unauthorized certificate. i had firefox working and then silly me things locked up and stopped so i uninstalled and cant get it back, tried system restore and still bad, have checked for malware and virus and firefox is all that will not work

with or without anti-virus, firewall or any security turned on i get corrupt file. if i leave settings in my regedit i get unauthorized certificate. i had firefox working and then silly me things locked up and stopped so i uninstalled and cant get it back, tried system restore and still bad, have checked for malware and virus and firefox is all that will not work

Solución elegida

Thank you for all your help, come to find the problem was with my ISP and my Cable modem.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (4)

more options

When you download, I would choose to Save rather than Open or Run. You can check here for the latest version (choose your favorite language):

http://www.mozilla.org/firefox/all

If you use any "downloaders" or similar add-ons in IE, you might want to try turning those off before downloading.

more options

Already tried this as well, and when saving file then installing get file corrupt.

more options

I can't ever remember having a corrupted download, so I wonder whether something else on your system might be damaging the file.

Could I suggest some supplemental security scans? These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/


You also might consider downloading the installer on a trusted PC to a USB flash drive and using that to install on the problem PC.

more options

Solución elegida

Thank you for all your help, come to find the problem was with my ISP and my Cable modem.