Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to clear cookies not exception list

  • 4 respuestas
  • 7 tienen este problema
  • 7 visitas
  • Última respuesta de cor-el

more options

In older versions of Firefox I could clear cookies when I exit but NOT clear the exception list. Now that I've upgraded to 13, Firefox appears to clear all or nothing (both cookies & exception list).

Do I have a setting wrong? Is there a way to load screen captures here?

tnx

In older versions of Firefox I could clear cookies when I exit but NOT clear the exception list. Now that I've upgraded to 13, Firefox appears to clear all or nothing (both cookies & exception list). Do I have a setting wrong? Is there a way to load screen captures here? tnx

Solución elegida

Hi,

If Clear history when Firefox closes is selected in Tools (Alt + T) > Options > Privacy, then Site Preferences inside Settings shouldn't be selected. If the problem persists, please also check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

more options

Solución elegida

Hi,

If Clear history when Firefox closes is selected in Tools (Alt + T) > Options > Privacy, then Site Preferences inside Settings shouldn't be selected. If the problem persists, please also check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

more options

>> If Clear history when Firefox closes is selected in >> Tools (Alt + T) > Options > Privacy, then Site Preferences inside Settings >> shouldn't be selected.

That was it. Thank you dumdidadida

more options

You are welcome :)

more options

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.