We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WhenI search, ask.com is used. I want google as default search. How do I change back?

more options

I want Google on my firefox home page. I do not want to use ASK.com. This is a problem on my laptop w/windows 7. It IS NOT an issue on my desktop w/windows xp.

I want Google on my firefox home page. I do not want to use ASK.com. This is a problem on my laptop w/windows 7. It IS NOT an issue on my desktop w/windows xp.

Todas las respuestas (2)

more options

If there is a problem with searching via the default about:home page then try to reset the search engine used on the about:home page.

Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.

  1. Open the about:config page via the location bar
  2. Type in the Filter bar: mstone
  3. Right-click the browser.startup.homepage_override.mstone line and select: Reset
  4. Close and restart Firefox

If this didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.

more options

Hi SGlazier - we have a page on our Knowledge Base that will help you remove Ask.com search tools from your computer. You'll find it here:

http://asksupport.custhelp.com/app/answers/detail/a_id/2908

In addition, our support team would love to hear from you if any extra assistance is needed. The contact page for our team is here:

http://asksupport.custhelp.com/app/ask

Best, Eric Ask.com