Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

firefox sync email password recovery is not working.

  • 1 respuesta
  • 5 tienen este problema
  • 3 visitas
  • Última respuesta de Andrew

drsandhumd
drsandhumd
more options

My email address is registered with sync and I have the recovery key, but forgot my password, each time I try to reset my password by providing the email I get the following:

Oh dear.

Looks like one of the dinosaurs escaped again. We keep them away from the data, so that should be safe.

Please try again later when we've wrestled him back onto the treadmill.

If you want to report a sighting, please make sure to use their id tag: 11ed5f65a2f50fd3e57f0b0d731cb8bc. Thanks!

My email address is registered with sync and I have the recovery key, but forgot my password, each time I try to reset my password by providing the email I get the following: Oh dear. Looks like one of the dinosaurs escaped again. We keep them away from the data, so that should be safe. Please try again later when we've wrestled him back onto the treadmill. If you want to report a sighting, please make sure to use their id tag: 11ed5f65a2f50fd3e57f0b0d731cb8bc. Thanks!

Todas las respuestas (1)

Andrew
Andrew
  • Moderator
more options

Have you looked at https://support.mozilla.org/en-US/products/firefox/sync ?