Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I uninstalled and reinstalled Firefox, hoping to start over with add-ins. When I reinstalled, I got all my old bookmarks and add-ins!

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de John

John
John
more options

I checked plugins, found RealPlayer was outdated. I clicked 'UPDATE' which had me reinstall RealPlayer. When done, RealPlayer was still listed as outdated. Thought I could uninstall-reinstall. Backed up bookmarks, uninstalled (checked to remove all customization). Reinstalled, and found all my bookmarks already installed! Couldn't find RealPlayer but it looked like all my old plugins were still there. What happened? Can I get a clean install?

I checked plugins, found RealPlayer was outdated. I clicked 'UPDATE' which had me reinstall RealPlayer. When done, RealPlayer was still listed as outdated. Thought I could uninstall-reinstall. Backed up bookmarks, uninstalled (checked to remove all customization). Reinstalled, and found all my bookmarks already installed! Couldn't find RealPlayer but it looked like all my old plugins were still there. What happened? Can I get a clean install?

Solución elegida

Uninstalling Firefox won't remove your Bookmarks unless you tell it to remove your private data. You can try a Reset Refresh Firefox - reset add-ons and settings.

Also, plugins are external to Firefox (flash, java, etc.) and so you can't remove them from Firefox. But you can disable, which is in practice the same thing.

Leer esta respuesta en su contexto 👍 4

Todas las respuestas (2)

user633449
user633449
more options

Solución elegida

Uninstalling Firefox won't remove your Bookmarks unless you tell it to remove your private data. You can try a Reset Refresh Firefox - reset add-ons and settings.

Also, plugins are external to Firefox (flash, java, etc.) and so you can't remove them from Firefox. But you can disable, which is in practice the same thing.

John
John Autor de la pregunta
more options

Thanks, now I understand better about plugins being external. [Still can't figure why reinstalling didn't fix RealPlayer...] And I thought I had checked the box to remove all personal data, but maybe not. Anyway, I'm comfortable now. I appreciate your help!