Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get access to Yahoo mail since this morning 2/22/2013, what can I do?

  • 1 respuesta
  • 2 tienen este problema
  • 3 visitas
  • Última respuesta de cor-el

more options

I was using yahoo through Mozilla, after I posted an opinion within the block regarding a person who lives without money it was impossible to open any of my yahoo accounts. I reboot the computer, check the firewall, uninstalled Mozilla and installed it again. This occurs only with Mozilla, I tried through the Google Chrome and I could have access to yahoo mail, the same as with internet explorer. I do not know what to do. I tried with my other computer, and I used Mozilla also, I had no problems with the other computer and I could open yahoo mail through Mozilla, but with my regular computer I am stuck. Do you think you can help me to solve this problem? Thanks. Angiolina Galluccio

angiolinag@yahoo.com
I was using yahoo through Mozilla, after I posted an opinion within the block regarding a person who lives without money it was impossible to open any of my yahoo accounts. I reboot the computer, check the firewall, uninstalled Mozilla and installed it again. This occurs only with Mozilla, I tried through the Google Chrome and I could have access to yahoo mail, the same as with internet explorer. I do not know what to do. I tried with my other computer, and I used Mozilla also, I had no problems with the other computer and I could open yahoo mail through Mozilla, but with my regular computer I am stuck. Do you think you can help me to solve this problem? Thanks. Angiolina Galluccio angiolinag@yahoo.com

Todas las respuestas (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"