Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox 20 Company wide won't go to typed url or show search boxed results.

dubaycr
dubaycr
more options

After installing FF20 on our corporate machines, we are getting these errors.

1) You can type an address into the address bar but hitting enter or the go-to button does not go-to to the address.

2) On the default FF search page, you can type into the search box, but hitting enter or clicking on the search button does nothing.

3) If you bring up the history window, you can double click any site and FF will open that site.


I tried disabling all Extensions and Add-ons to no avail. This is one at least 25 different computers for that many users...that I'm aware of, it could be more.

After installing FF20 on our corporate machines, we are getting these errors. 1) You can type an address into the address bar but hitting enter or the go-to button does not go-to to the address. 2) On the default FF search page, you can type into the search box, but hitting enter or clicking on the search button does nothing. 3) If you bring up the history window, you can double click any site and FF will open that site. I tried disabling all Extensions and Add-ons to no avail. This is one at least 25 different computers for that many users...that I'm aware of, it could be more.

Todas las respuestas (2)

the-edmeister
the-edmeister
  • Moderator
more options

Are you using roaming profiles in a Windows server environment?

https://bugzilla.mozilla.org/show_bug.cgi?id=857672

(Please don't comment in that Bug report unless you can provide a patch to fix the problem.) https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

This seems to be associated with having the Firefox settings folder, which is part of the user's Windows profile, on a UNC path.

I don't know how soon a fix will be rolled out for this. Users who need Firefox right now could try rolling back to 19.0.2. Please note, I haven't tested that. This article has a link under "I still want to downgrade": Install an older version of Firefox.