Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The sound at youtube goes mute automatically and/or when i'm in a flash game and i press a link the sound also mutes. it only happened when i updated firefox :(

more options

the sound mutes, the bar keeps downloading and "playing"

when i go back or pause+play the sound goes back on

when im playing a game i have to open chrome because the sound mutes everytime i click anything on the (flash) game

im considering moving to chrome, im very disapointed with last firefox update, its full of bugs... ;(

the sound mutes, the bar keeps downloading and "playing" when i go back or pause+play the sound goes back on when im playing a game i have to open chrome because the sound mutes everytime i click anything on the (flash) game im considering moving to chrome, im very disapointed with last firefox update, its full of bugs... ;(

Todas las respuestas (1)

more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!