Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I cannot send gifts in Family Farm since I reset Firefox

  • 5 respuestas
  • 8 tienen este problema
  • 4 visitas
  • Última respuesta de Martha

Martha
Martha
more options

I reset Firefox to fix a slow loading problem (which is better), but now I cannot send/receive gifts in Facebook game Family Farm. The gifting works when I use a different computer, so I know the problem exists on my computer where I did the reset.

I reset Firefox to fix a slow loading problem (which is better), but now I cannot send/receive gifts in Facebook game Family Farm. The gifting works when I use a different computer, so I know the problem exists on my computer where I did the reset.

Solución elegida

while I was waiting, I compared the Tools/Options from the other computer, and one thing that differed was under Privacy, it had 'don't tell sites anything about my tracking' selected, and my computer had 'tell sites I do not' want to be tracked' . I changed my computer to be 'don't tell anything', re-started Firefox and it worked! thank you for your assistance.

Leer esta respuesta en su contexto 👍 7

Todas las respuestas (5)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Martha
Martha Autor de la pregunta
more options

all plugins are up to date.

Martha
Martha Autor de la pregunta
more options

any other suggestions would be welcomed.

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Martha
Martha Autor de la pregunta
more options

Solución elegida

while I was waiting, I compared the Tools/Options from the other computer, and one thing that differed was under Privacy, it had 'don't tell sites anything about my tracking' selected, and my computer had 'tell sites I do not' want to be tracked' . I changed my computer to be 'don't tell anything', re-started Firefox and it worked! thank you for your assistance.