Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

install fail

  • 2 respuestas
  • 2 tienen este problema
  • 7 visitas
  • Última respuesta de cor-el

rosiekellman
rosiekellman
more options

update failed. now the download keeps saying it was interrupted. I would love to get Firefox back on my computer. Please help me.

update failed. now the download keeps saying it was interrupted. I would love to get Firefox back on my computer. Please help me.

Todas las respuestas (2)

kobe
kobe
more options

Try the full installer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If files already have been downloaded then remove the files in the updates and updates\0 folder.
You can also delete the active-update.xml file. 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)