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Why won't Firefox run a video, but Chrome does?

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I was trying to view a video using Firefox, but the window where the video should play never loaded. It just remained a black image. So I tried the same page using Chrome, just to make sure the site was good, and the video did play using the Chrome browser.

The site I was trying to view in Forefox, but would not play the video, was:

http://www.thedailyshow.com/full-episodes/wed-january-15-2014-robert-gates

I do have flash player 11.9.900.700 plugin (add-o)n installed and activated.

I don't know what else to try to verify, or even if that video is a flash video.

I was trying to view a video using Firefox, but the window where the video should play never loaded. It just remained a black image. So I tried the same page using Chrome, just to make sure the site was good, and the video did play using the Chrome browser. The site I was trying to view in Forefox, but would not play the video, was: http://www.thedailyshow.com/full-episodes/wed-january-15-2014-robert-gates I do have flash player 11.9.900.700 plugin (add-o)n installed and activated. I don't know what else to try to verify, or even if that video is a flash video.

Solución elegida

I think I have solved the problem of the video not displaying at www.thedailyshow.com.

I went to the Flash Global Settings update page on Macromedia.com which is located here:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

I checked a box that says: "Allow third-party Flash content to store data on your computer".

After that I had to click to another tab (leave that one) to apparently 'activate'/'refresh the Flash settings for '3rd party data storage'.

I then just refreshed the page I had open on 'www.thedailyshow.com' and voila - the video played!

(BTW, that checkbox box to allow 3rd party content to store data, is on the second tab in a '3 inch square box' in the middle of that page, and is titled "Adobe Flash Player settings Manager".

There are 8 tabs in this Manager's box, the second to the right looks like a yellow folder with a green arrow pointing into it and a earth sphere behind it.

I only added this detail because that '3 inch box' looks like a static image, but actually is click-able dialouge to change the settings for Flash player.

The web page at 'www.thedailyshow.com' uses flash player to display the video.)

I hope this is the end of this problem.

I hope maybe this helps someone else.

Do you guys think it is a problem, security wise, to enable 3rd party content to store data on my computer?

Thanks !

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Solución elegida

I think I have solved the problem of the video not displaying at www.thedailyshow.com.

I went to the Flash Global Settings update page on Macromedia.com which is located here:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

I checked a box that says: "Allow third-party Flash content to store data on your computer".

After that I had to click to another tab (leave that one) to apparently 'activate'/'refresh the Flash settings for '3rd party data storage'.

I then just refreshed the page I had open on 'www.thedailyshow.com' and voila - the video played!

(BTW, that checkbox box to allow 3rd party content to store data, is on the second tab in a '3 inch square box' in the middle of that page, and is titled "Adobe Flash Player settings Manager".

There are 8 tabs in this Manager's box, the second to the right looks like a yellow folder with a green arrow pointing into it and a earth sphere behind it.

I only added this detail because that '3 inch box' looks like a static image, but actually is click-able dialouge to change the settings for Flash player.

The web page at 'www.thedailyshow.com' uses flash player to display the video.)

I hope this is the end of this problem.

I hope maybe this helps someone else.

Do you guys think it is a problem, security wise, to enable 3rd party content to store data on my computer?

Thanks !

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First, great detective work in tracking that down. Second, sites may use Flash local storage for tracking you across sites (advertisers, typically) or storage data related to your use of their site (perhaps most common with Flash games). If you like, you can periodically clear site storage using the site-specific panel (linked below), or try to find an add-on to do it for you.

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

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mnalep, Thanks for posting back that you solved the problem using the Flash Global Settings window by checking the box that says: "Allow third-party Flash content to store data on your computer". I've marked your last post as solving it.

For the record, that solution is also mentioned here:

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I was trying to view a video using Firefox, but the window where the video should play never loaded. It just remained a black image. So I tried the same page using Chrome, just to make sure the site was good, and the video did play using the Chrome browser.

The site I was trying to view in Forefox, but would not play the video, was:

http://www.telecomtv.com/comspace_videoDetail.aspx?v=6464&id=5a86e093-5086-42a8-9667-c5898876f25b&utm_campaign=TwitterFB301013OptimisingNet&utm_medium=web&utm_source=SocialMedia

http://www.ndtv.com/video/player/the-buck-stops-here/kumar-vishwas-s-jokes-poetic-licence-or-prejudice/306394?hp

I do have shockwave flash 11,2,202,332 plugin (add-o)n installed and activated.

I don't know what else to try to verify, or even if that video is a flash video.

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Hi jhon.wright007, yes, they are Flash videos.

(Considering your player version number, I assume you are on Linux. If you are on a different platform you should upgrade to a newer version.)

When I visit those sites, both media servers do request permission to store data in Flash local storage (also known as LSOs, also known as supercookies). Did you try the solution designated earlier in this thread?

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