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Realplayer video downloader works in IE but not Firefox how can I fix this?

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rmctoledo
rmctoledo
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My Realplayer video download function does not work in Firefox although it did several upgrades ago. It works fine in IE but the blue "record this video" does not appear in Firefox. I've searched all over the web for the "fixes" but none of them seem to work.

My Realplayer video download function does not work in Firefox although it did several upgrades ago. It works fine in IE but the blue "record this video" does not appear in Firefox. I've searched all over the web for the "fixes" but none of them seem to work.

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philipp
philipp
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hello rmctoledo, sorry we cannot provide support for third-party extensions or plugins here. you may have to use the support channels provided by real to search for a solution or report the problem to them. thank you for your understanding!