Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

What do I do to make the Netflix homepage function properly with netflix

  • 1 respuesta
  • 1 tiene este problema
  • 9 visitas
  • Última respuesta de cor-el

Willyum
Willyum
more options

After the recent Firefox update to 27.0.1 the Netflix homepage no longer functions properly. I can no longer roll over the movie titles to add them to my list, use the search, or adjust profiles from the main page. All of these features do however work with Chrome, which I dislike because I do not want Chrome in my PC, or IE. PC IBM ThinkCentre running windows xp.

After the recent Firefox update to 27.0.1 the Netflix homepage no longer functions properly. I can no longer roll over the movie titles to add them to my list, use the search, or adjust profiles from the main page. All of these features do however work with Chrome, which I dislike because I do not want Chrome in my PC, or IE. PC IBM ThinkCentre running windows xp.

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.