Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is the email address in the To: box red?

  • 2 respuestas
  • 133 tienen este problema
  • 1 visita
  • Última respuesta de westief

more options

When I select an email address for a Thunderbird message, the address in the To: box is red. Why does that happen? How can I change the color back to black?

When I select an email address for a Thunderbird message, the address in the To: box is red. Why does that happen? How can I change the color back to black?

Solución elegida

Usually the address is red to indicate that it is not in your address book. I have seen some reports of the red color even on contacts that are in the address book.

Leer esta respuesta en su contexto 👍 11

Todas las respuestas (2)

more options

Solución elegida

Usually the address is red to indicate that it is not in your address book. I have seen some reports of the red color even on contacts that are in the address book.

more options

Thanks Airmail!

The problem has been solved but I don't know how!

This occurred in replies to the last two messages I received. A gold star was displayed next to the senders' addresses, which indicated that the addresses were in my Address Book. I also checked and they were there. But when I clicked on Reply, the senders' addresses were displayed in red.

I just went back to both messages and clicked on Reply again, and the addresses were displayed in black. Thunderbird had not been closed and reopened; the computer had not been hibernated; no settings had been changed, although I did look at the Account Setting to see if any of the color settings were red. None were. But everything is working properly now.

Thanks again!