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how to report broken website html? http://www.intel.com/p/en_US/support

Jay_E
Jay_E
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hi, I was trying to fill out a form to ask a question on a 2-page form. First page is http://www.intel.com/p/en_US/support

I filled in the 5 fields and selected 'find' which took me to the second page: http://www.intel.com/p/en_US/support/contactsupport

The drop down buttons ( name of button-type??) did not work

I ran the W3C valdation tool on the webpage. (validator.w3.org) It came up with 15 errors. But that doesn't say that firefox is smarter than a validator. I took a look at the source code and was instantly overwhelmed with all of the scripts. -- Beyond my skill set----

So. Could you please, look at the site and see if it is a problem with Mozilla Firefox - or a problem with the website? I'm sure if you contact Intel (ARK.intel.com - website support) they would give more credence to your bona fides.

T H A N K Y O U, Jay Eichelberger

PS I should give you envirnmental stuff... Just installed UbuntuStudio 14.04 and am using the default Mozilla Firefox package aptitude versions firefox | grep ^i i 28.0+build2-0ubuntu2 trusty 500

The "about firefox" says Firefox 28 Mozilla Firefox for Ubuntu canonical 1.0

There is a huge amount of data in about:config - I don't know what is important. I guess: gecko.buildID;20140410211200 gecko.mstone;28.0

about:plugins shows 5 1) Shockwave Flash 

   File: libflashplayer.so
   Path: /usr/lib/flashplugin-installer/libflashplayer.so
   Version: 11.2.202.350
   State: Enabled
   Shockwave Flash 11.2 r202

2) Windows Media Player Plug-in 10 (compatible; Videos) 

   File: libtotem-gmp-plugin.so
   Path: /usr/lib/mozilla/plugins/libtotem-gmp-plugin.so
   Version: 
   State: Enabled
   The Videos 3.10.1 plugin handles video and audio streams.

3) DivX® Web Player 

   File: libtotem-mully-plugin.so
   Path: /usr/lib/mozilla/plugins/libtotem-mully-plugin.so
   Version: 
   State: Enabled
   DivX Web Player version 1.4.0.233

4) VLC Multimedia Plugin (compatible Videos 3.10.1) 

   File: libtotem-cone-plugin.so
   Path: /usr/lib/mozilla/plugins/libtotem-cone-plugin.so
   Version: 
   State: Enabled
   The Videos 3.10.1 plugin handles video and audio streams.


and 5) QuickTime Plug-in 7.6.6 

   File: libtotem-narrowspace-plugin.so
   Path: /usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so
   Version: 
   State: Enabled
   The Videos 3.10.1 plugin handles video and audio streams.

Thank you!!!

Jay E.

hi, I was trying to fill out a form to ask a question on a 2-page form. First page is http://www.intel.com/p/en_US/support I filled in the 5 fields and selected 'find' which took me to the second page: http://www.intel.com/p/en_US/support/contactsupport The drop down buttons ( name of button-type??) did not work I ran the W3C valdation tool on the webpage. (validator.w3.org) It came up with 15 errors. But that doesn't say that firefox is smarter than a validator. I took a look at the source code and was instantly overwhelmed with all of the scripts. -- Beyond my skill set---- So. Could you please, look at the site and see if it is a problem with Mozilla Firefox - or a problem with the website? I'm sure if you contact Intel (ARK.intel.com - website support) they would give more credence to your bona fides. T H A N K Y O U, Jay Eichelberger PS I should give you envirnmental stuff... Just installed UbuntuStudio 14.04 and am using the default Mozilla Firefox package aptitude versions firefox | grep ^i i 28.0+build2-0ubuntu2 trusty 500 The "about firefox" says Firefox 28 Mozilla Firefox for Ubuntu canonical 1.0 There is a huge amount of data in about:config - I don't know what is important. I guess: gecko.buildID;20140410211200 gecko.mstone;28.0 about:plugins shows 5 1) Shockwave Flash File: libflashplayer.so Path: /usr/lib/flashplugin-installer/libflashplayer.so Version: 11.2.202.350 State: Enabled Shockwave Flash 11.2 r202 2) Windows Media Player Plug-in 10 (compatible; Videos) File: libtotem-gmp-plugin.so Path: /usr/lib/mozilla/plugins/libtotem-gmp-plugin.so Version: State: Enabled The Videos 3.10.1 plugin handles video and audio streams. 3) DivX® Web Player File: libtotem-mully-plugin.so Path: /usr/lib/mozilla/plugins/libtotem-mully-plugin.so Version: State: Enabled DivX Web Player version 1.4.0.233 4) VLC Multimedia Plugin (compatible Videos 3.10.1) File: libtotem-cone-plugin.so Path: /usr/lib/mozilla/plugins/libtotem-cone-plugin.so Version: State: Enabled The Videos 3.10.1 plugin handles video and audio streams. and 5) QuickTime Plug-in 7.6.6 File: libtotem-narrowspace-plugin.so Path: /usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so Version: State: Enabled The Videos 3.10.1 plugin handles video and audio streams. Thank you!!! Jay E.

Solución elegida

Hi Jay,

thanks for the report! In the future, you can use the site http://webcompat.com/ for this kind of report: it's supported by Mozilla, but specifically meant to be cross-browser, because we believe that the web should work in all browsers the same. Also, it's pretty slick and streamlined :)

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Todas las respuestas (1)

Till Schneidereit
Till Schneidereit
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Solución elegida

Hi Jay,

thanks for the report! In the future, you can use the site http://webcompat.com/ for this kind of report: it's supported by Mozilla, but specifically meant to be cross-browser, because we believe that the web should work in all browsers the same. Also, it's pretty slick and streamlined :)