firefox reset without user request
Hey,
Background information: I have been using firefox for years. I had FF in this particular machine set up and stabilized before last version update. System has been closed and opened several times as well.
My setup had 5 permanent tabs and varying amount of normal tabs. (not over 20). Recently my system crashed with BSOD 0x0000008E, first parameter c0000005, accompanied by a mention of win32k.sys. I had FF open at the time BSOD occur.
After rebooting i tested my hardware as i was able, did find no problems. I ran additional malware tests which found no threats.
However, when i started FF first time after system crash, it had no pinned stationary tabs left nor didn't it have any automatic or manual session restore option available. In settings->general the startup was changed from previous tabs to blank page. FF history however does contain full history, including the page i opened about 1 minute before system crash. No losses in plug-in or add-on list. also the favorites and history are in place.
software versions: Windows XP Professional SP3 with latest updates. Mozilla Firefox 29.0.1 (euballot 1.1)
latest added addons: Firebug 1.12.8 and FirePHP 0.7.4 (both added today, about 3 hours before windows crashed)
Question: Why did FF loose it's stationary pinned tabs during system crash? Arent they permanent until user decides to unpin them? Might those latest additions i've added to browser cause FF strange behavior or even destabilize win XP?
thanx in advance, tav
All Replies (5)
If a programs data file is corrupted, a good program may start over. Do you have any kind of backups?
What file could be corrupted?
For last 24 hours my windows has been stable. I do have full system backups created regularly every month. System crashed only once and FF lost some of it's settings during system crash. Today i was able to restore my session i closed yesterday, including all pinned and unpinned tabs.
huh.. now what?
AdapterDeviceID: 0x2772 AdapterVendorID: 0x8086 Add-ons: wrc%40avast.com:9.0.2006.53,%7Baa84ce40-4253-a00a-8cd6-0800200f9a66%7D:3.8.1.1056,ClassicThemeRestorer%40ArisT2Noia4dev:1.1.8,FirePHPExtension-Build%40firephp.org:0.7.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0.1,firebug%40software.joehewitt.com:1.12.8 AvailablePageFile: 5587500288 AvailablePhysicalMemory: 2614084352 AvailableVirtualMemory: 2686110208 BIOS_Manufacturer: Intel Corp. BlockedDllList: BreakpadReserveAddress: 49020928 BreakpadReserveSize: 37748736 BuildID: 20140506152807 CrashTime: 1401993394 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1399826003 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 544e8086, AdapterDriverVersion: 6.14.10.4926 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 119684 StartupTime: 1401899937 SystemMemoryUsePercentage: 17 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 3147352576 URL: https://support.mozilla.org/en-US/questions/1004544#answer-586794 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 29.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : ᆊ粐
MSAFD Tcpip [UDP/IP] : 2 : 2 : ᆊ粐
MSAFD Tcpip [RAW/IP] : 2 : 3 : ᆊ粐
RSVP UDP Service Provider : 6 : 2 : ᆊ粐
RSVP TCP Service Provider : 6 : 1 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{524766D0-8ECD-4EFD-8DF5-825787ECCDC5}] SEQPACKET 3 : 2 : 5 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{524766D0-8ECD-4EFD-8DF5-825787ECCDC5}] DATAGRAM 3 : 2 : 2 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6CC6EC0A-FF78-45CE-B116-0C677E336B55}] SEQPACKET 0 : 2 : 5 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6CC6EC0A-FF78-45CE-B116-0C677E336B55}] DATAGRAM 0 : 2 : 2 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D58717CE-967D-42DA-ABDD-F5C4D1D4B313}] SEQPACKET 1 : 2 : 5 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D58717CE-967D-42DA-ABDD-F5C4D1D4B313}] DATAGRAM 1 : 2 : 2 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B254A793-B7D2-4B2D-A870-2E3E1A78F59B}] SEQPACKET 2 : 2 : 5 : ᆊ粐
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B254A793-B7D2-4B2D-A870-2E3E1A78F59B}] DATAGRAM 2 : 2 : 2 : ᆊ粐
useragent_locale: et
When a computer shuts down without warning, a power failure for example, any files that were being accessed can have the data corrupted. Any data in the computers RAM would not be saved. Anything not saved would gone.
This happens if there is a problem with the sessionstore.js file in the profile folder and that crashed session hasn't been saved or if the file got corrupted otherwise.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)