Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Thunderbird is not syncing with icloud on sent messages

  • 4 vastust
  • 9 on selline probleem
  • 20 views
  • Viimati vastas mlink

mlink
mlink
more options

When I send an email from Thunderbird it shows up in the sent folder in Thunderbird, but not in the sent folder in mac mail (icloud). Similarly, when I send a message from mac mail (icloud) it shows up in the sent folder in mac mail (icloud) but not in Thunderbird's sent folder. Incoming mail and other folders are syncing - just not the sent folders. I've had apple try to help, but no luck yet. Thanks!

When I send an email from Thunderbird it shows up in the sent folder in Thunderbird, but not in the sent folder in mac mail (icloud). Similarly, when I send a message from mac mail (icloud) it shows up in the sent folder in mac mail (icloud) but not in Thunderbird's sent folder. Incoming mail and other folders are syncing - just not the sent folders. I've had apple try to help, but no luck yet. Thanks!

All Replies (4)

user01229325
user01229325
more options

Is your email account POP or IMAP? POP accounts only connect to the Inbox. With IMAP all mail and folders stay on the server and you just view them remotely with an email client.

If it is IMAP have you subscribed to the Sent folder? File-Subscribe

Muudetud user01229325 poolt

mlink
mlink Küsimuse esitaja
more options

Thanks for working to help me with this!

They are both IMAP accounts. I am subscribed to the 'sent' folder. I tried also subscribing to a folder called 'sent messages' and this added a separate 'sent messages' folder to Thunderbird which did have the messages sent through mac mail (icloud) - but didn't include the messages sent from Thunderbird, which are in the 'sent' folder. 

Any other recommendations?
user01229325
user01229325
more options

From the Menu Bar select Tools-Account Settings-Copies and Folders Change the storage location for Thunderbird to the other folder.

mlink
mlink Küsimuse esitaja
more options

Thanks. I tried that but nothing changed.

I noticed in mac mail (icloud) folders - there is a section called 'mailboxes' with inbox, drafts, sent, junk, trash. The sent messages in this sent folder are only the ones sent from mac mail, not from Thunderbird.

Below that there are folders under the heading '.mac' - the folders here are the folders I've created - which are synced with Thunderbird. There is, however, a folder in this list called 'sent' and it has all the emails that were sent through Thunderbird but not from mac mail.

Thanks again for your help.