computer hardware requirement for latest firefox
when i work in firefox for sometime.. its automatically.. restarts the pc.. and if i don't work on firefox.. the pc.. does not restarts.. so please need a solution for this problem..
All Replies (3)
hello mmpatel78, i have seen such issues with old graphics drivers. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name
Firefox
Version
19.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130215130331
browser.startup.homepage_override.mstone
19.0
extensions.lastAppVersion
19.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1416111495
places.history.expiration.transient_current_max_pages
50274
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
ATI RADEON XPRESS 200 Series
Adapter Drivers
ati2dvag
Adapter RAM
Unknown
Device ID
0x5a61
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (0.0.0.0)
Driver Date
2-10-2010
Driver Version
8.593.100.0
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
Vendor ID
0x1002
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0
Lets do a few things here:
You are using Firefox 19, which is very old and out of date. Please update to Firefox 34, which comes out today. Update Firefox to the latest release
Your graphics driver is extremely old, please update your graphics driver, Upgrade your graphics drivers to use hardware acceleration and WebGL
Finally, make sure you install all Windows updates, including Service Pack 3