Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

what's this page?--Keeps opening

  • 2 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas Zeafer

more options

I've used Firefox for a long time, and I'm well acquainted with going to "Options" and customizing my home page to open each time I open FF or even a new tab. But lately I keep getting an annoying page that says in the upper right-corner "what's this page?" What's more, the search engine provided on this page doesn't even work--when I click search, nothing happens. I have to click on the home button to get my home page every time. Annoying. Any suggestions or fixes for this problem?

I've used Firefox for a long time, and I'm well acquainted with going to "Options" and customizing my home page to open each time I open FF or even a new tab. But lately I keep getting an annoying page that says in the upper right-corner "what's this page?" What's more, the search engine provided on this page doesn't even work--when I click search, nothing happens. I have to click on the home button to get my home page every time. Annoying. Any suggestions or fixes for this problem?

Valitud lahendus

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can use this button to go to the currently used Firefox profile folder:

Loe vastust kontekstis 👍 0

All Replies (2)

more options

Valitud lahendus

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can use this button to go to the currently used Firefox profile folder:

more options

As the "What's this page?" dialogue explains (when you click the words) this is the new "Tiles" page. It contains recently used web pages, along with some "Sponsored" links from time to time (these are clearly identified).

If you don't want tiles, or want to simply have a "blank" tab, simply click the 'gear' icon right next to the words (top right corner) and change your preferences there.

Hope this helps.