Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I tried the steps to fix the "Firefox profile missing" error, but it's not solving the problem.

  • 1 vastus
  • 3 on selline probleem
  • 10 views
  • Viimati vastas ideato

Gen10
Gen10
more options

I have tried multiple times ending any Firefox processes in the windows task manager, but when I try to open Firefox it still says my profile is missing. I've tried looking around more but I don't know why this won't work. It's just a never-ending process basically.

I have tried multiple times ending any Firefox processes in the windows task manager, but when I try to open Firefox it still says my profile is missing. I've tried looking around more but I don't know why this won't work. It's just a never-ending process basically.

All Replies (1)

ideato
ideato
more options

Hello Gen10, did you try to delete (or rename, for example, to profiles.iniOLD) the profiles.ini file ?

see in the next link at "Profile was deleted" area, the Method 2: Manually delete the profiles.ini file, any luck ?

How to run Firefox when your profile is missing or inaccessible


thank you