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Rohkem teavet

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Firefox crashes

  • 2 vastust
  • 6 on selline probleem
  • 9 views
  • Viimati vastas treda1

treda1
treda1
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Mozilla keeps crashing over & over; never had this problem before

The crash ID is:

bp-3b09da0d-0e44-4c0c-96c8-b292a2150513

Mozilla keeps crashing over & over; never had this problem before The crash ID is: bp-3b09da0d-0e44-4c0c-96c8-b292a2150513

Valitud lahendus

That could be a problem with Trusteer software (RapportTanzanxx.DLL).

Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport

  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
Loe vastust kontekstis 👍 1

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Valitud lahendus

That could be a problem with Trusteer software (RapportTanzanxx.DLL).

Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport

  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
treda1
treda1 Küsimuse esitaja
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Thanks a lot!!