Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Thunderbird "stuck" downloading attachment. How to fix this?

  • 1 vastus
  • 1 on selline probleem
  • 3 views
  • Viimati vastas Matt

RJKelley
RJKelley
more options

I have noticed that when someone sends me an attachment, my Inbox stays "stuck" receiving the same message over and over. It's common now for me to have a dozen "copies" of the same message. I think the "End Of File" marker is not getting transmitted or received. I can fix this by going on my iPhone and deleting the mail with the attachment, then Thunderbird resumes getting new mail. I have seen this on large attachments, but also on those as small as 1.1 MB.

Note: I am a former network administrator, and have used Thunderbird for years. These problems persist on my old PC (from 2008) running Windows 7 and my new one (2014) running Windows 8.

I have noticed that when someone sends me an attachment, my Inbox stays "stuck" receiving the same message over and over. It's common now for me to have a dozen "copies" of the same message. I think the "End Of File" marker is not getting transmitted or received. I can fix this by going on my iPhone and deleting the mail with the attachment, then Thunderbird resumes getting new mail. I have seen this on large attachments, but also on those as small as 1.1 MB. Note: I am a former network administrator, and have used Thunderbird for years. These problems persist on my old PC (from 2008) running Windows 7 and my new one (2014) running Windows 8.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Usually the anti virus. Norton get more press on it that others, but that might reflect market share. Note that is is exclusively in my experience a POP mail issue. Disable email scanning is Symantec recommended cure.

However Norton does not scan IMAP or SSL secured mail. So it is somewhat uncommon these days as most providers require SSL/TLS