Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How do I clear the cache on Samsung Galaxy Note 10.1 using Android?

  • 1 vastus
  • 1 on selline probleem
  • 26 views
  • Viimati vastas christ1

more options

I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

All Replies (1)

more options

Menu button - Settings - Clear private data Check 'Cache' and whatever else you want to clear. Press 'CLEAR DATA'.