Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why is Send button grey?

  • 1 vastus
  • 5 on selline probleem
  • 9 views
  • Viimati vastas Matt

dshough
dshough
more options

In the past week or so the Send button has remained grey and unavailable for new messages, even after I add a To address. If I save it and reopen from Drafts, I can send. No problem with Replies. I've restarted Thunderbird with no change.

In the past week or so the Send button has remained grey and unavailable for new messages, even after I add a To address. If I save it and reopen from Drafts, I can send. No problem with Replies. I've restarted Thunderbird with no change.

Valitud lahendus

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Loe vastust kontekstis 👍 1

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.