Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Sending of password for user --- did not succeed. Mail server ---.com responded: Authentication failed. [was dropping session before the password is rejected.]

  • 3 vastust
  • 5 on selline probleem
  • 5 views
  • Viimati vastas Wayne Mery

more options

Been working with my webhost, after installing Thunderbird and downloading 20k emails I couldnt login and despite changing password and updating, it wont login. I installed an icloud account too and that is working fine. I also added the new password to Mac Mail and that is logging in fine.

the error messages indicate that there is a glitch with the software not the server configuration


It is actually dropping the session before the password is rejected. 2015-12-31 22:11:00 doot_login authenticator failed for ([1]) [.249]:49342: 501 Authentication cancelled 2015-12-31 22:11:00 doot_login authenticator failed for ([]) [.249]:49343: 501 Authentication cancelled

any ideas please?

Been working with my webhost, after installing Thunderbird and downloading 20k emails I couldnt login and despite changing password and updating, it wont login. I installed an icloud account too and that is working fine. I also added the new password to Mac Mail and that is logging in fine. the error messages indicate that there is a glitch with the software not the server configuration It is actually dropping the session before the password is rejected. 2015-12-31 22:11:00 doot_login authenticator failed for ([1]) [.249]:49342: 501 Authentication cancelled 2015-12-31 22:11:00 doot_login authenticator failed for ([]) [.249]:49343: 501 Authentication cancelled any ideas please?

Muudetud Wayne Mery poolt

All Replies (3)

more options

> the error messages indicate that there is a glitch with the software not the server configuration

And the exact error message is ....?

more options

Hi the error message on Thunderbird is

Sending of password for user --- did not succeed. Mail server ---.com responded: Authentication failed.

more options

Not an area I have great experience in. So I'll offer these two bits and if they do not help, then hopefully someone else can assist you.

https://support.mozilla.org/en-US/questions/1042791 https://support.mozilla.org/en-US/questions/1035961