Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Switch from pop to imap

  • 2 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas Mikebanx

more options

I have followed instructions and have created an Imap account and kept the old POP account, but I'm now seeing a message about duplicated accounts and cannot get any further.

I have followed instructions and have created an Imap account and kept the old POP account, but I'm now seeing a message about duplicated accounts and cannot get any further.

All Replies (2)

more options

Were these the instructions you followed? https://support.mozilla.org/en-US/kb/switch-pop-imap-account Did you remember to disable your POP account?

more options

Hi there Thank you for helping, yes I did, I unchecked those two boxes (check new messages at start up & messages every xx mins) at least.

Cheers Mike