We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I am trying to download Adobe Flash Player, but each time I go to the download page the "Install Now" box appears and then disappears b efore I can click on it

more options

I am trying to download Adobe Flash Player but when I go to the download page the "Install Now" box appears and then disappears before I can click on it.

I am trying to download Adobe Flash Player but when I go to the download page the "Install Now" box appears and then disappears before I can click on it.

All Replies (1)

more options

Per your More Systems Details you already have two Adobe Flash Player Plugins. Shockwave Flash 18.0 r0 Shockwave Flash 21.0 r0

An 'invitation' to problems with Flash in Firefox.


Adobe Flash is notorious for not always removing old Flash Plugin DLL files as part of a Flash program update. Sometimes the user needs to uninstall Flash completely and get a clean start.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.