Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox crashes

  • 10 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas dxristos

more options

crashes at random times but the most when i am seeing a stream at twitch.tv

crashes at random times but the most when i am seeing a stream at twitch.tv

All Replies (10)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

bp-4cecd242-9038-4d6a-a40a-eb5802160702 bp-bad72b0e-8f07-4f9f-b7f5-aa6502160702 bp-61868a33-c3c3-4e76-a78b-7503d2160701 bp-9ed9e336-3208-4f5c-a1aa-fcd282160701

more options

thank you, can you try to run a tool like www.memtest.org in order to check the integrity of your ram?

more options

i have this problem for a long time and yesterday i format my drive and done a new clean install of windows and i am still getting this crashes

more options

have done this already it ran to 100% without any errors

more options

please try to let it run over-night with multiple passes, as memory errors might not occur every time

more options

i left it about 2 hours i think something is wrong with my GPU can u check it through those reports?

more options

no indication about your gpu's involvement there. three of the crashes happened in the javascript just-in-time compiler engine of firefox which are most commonly caused by bit flips due to defect ram.

more options

i will do the test again and i will let u know about the results

more options

ran the test for about 10 hours and no errors occurred