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Rohkem teavet

Lost files after latest update HELP?

  • 2 vastust
  • 1 on selline probleem
  • 8 views
  • Viimati vastas annd1

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After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

Valitud lahendus

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

Loe vastust kontekstis 👍 1

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Valitud lahendus

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

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Thank you.