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Rohkem teavet

import/export menu has import options greyed out

  • 1 vastus
  • 1 on selline probleem
  • 13 views
  • Viimati vastas Zenos

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I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled.

Much thanks.

I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled. Much thanks.

Valitud lahendus

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.

Loe vastust kontekstis 👍 1

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Valitud lahendus

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.