Many site issues can be caused by corrupt cookies or cache.

• Clear the Cache and

• Remove Cookies
  Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

• Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
• Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Thanks for the suggestion, but none of these worked. Now I'm having trouble staying logged in to other sites as well. I recently installed a fresh version of Firefox 32, as well as Java, and nothing has worked. Very frustrating, as you can imagine.

Thanks.

Why did you install v32? It is very old.

Usernames and passwords are not saved

Fix login issues on websites that require a username and password

I installed v32 because it uses less system resources and offers similar performance on systems with 4GB or less of RAM.

Thanks for the links, but nothing seems to be working. Staying logged into Eastbay is also an issue now. The whole thing is strange, since Firefox worked well for years until recently. I did set everything to delete upon closing the program, with the exception of Site preferences. I'm wondering if something changed with that or maybe AdFender or AVG is causing some sort of disruption.

Anything else you think I might have overlooked?

Do Not remove any cookies. They contain the information like login status.