Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

not responding

  • 1 vastus
  • 2 on selline probleem
  • 1 view
  • Viimati vastas Toad-Hall

more options

unable to send or open mail . Message in browser is Mozilla Thunderbird not responding

unable to send or open mail . Message in browser is Mozilla Thunderbird not responding

All Replies (1)

more options

If thunderbird was updated recently then it is possible your Firewall is blocking Thunderbird.

Firewall may be part of your Anti-virus package. Do not switch Firewall off. Access Firewall and set Thunderbird to be allowed.

I have Norton and whilst it has been behaving recently, in the past, I had to Close Thunderbird, access Norton firewall, set to block thunderbird, ok it, access again and set Thunderbird to allow and ok it. Restarted thunderbird and all was up and running again.