Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Unable to backup app using Helium, How to backup all app data with no root and then restore it?

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Kevin

more options

I was able to do this with no issues a while ago, However, when recently attempting to do a backup, I have encountered an issue. Helium shows me this message:

---

Backup Disallowed


Firefox has disallowed backup of application data. Please leave a comment with the developer of Firefox and ask them to allow application data backup.

---

Since this is disallowed, Is there perhaps a way to export all data within the app locally without going trough cloud sync?

I was able to do this with no issues a while ago, However, when recently attempting to do a backup, I have encountered an issue. Helium shows me this message: --- Backup Disallowed Firefox has disallowed backup of application data. Please leave a comment with the developer of Firefox and ask them to allow application data backup. --- Since this is disallowed, Is there perhaps a way to export all data within the app locally without going trough cloud sync?
Attached screenshots

Muudetud Tsuxen poolt

All Replies (1)

more options