Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox crashes

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas philipp

more options

Hello,

It would appear that I am getting excessive Firefox crashes. I've attached the crash ID's below.

bp-85ac9f7a-50e7-49e5-9730-1424b2161126 11/26/2016 2:12 AM bp-06449cfb-30d6-4238-b058-e94402161125 11/25/2016 12:39 PM bp-4be89083-0d7a-4289-a3ab-3e2b42161124 11/24/2016 6:03 AM

Hello, It would appear that I am getting excessive Firefox crashes. I've attached the crash ID's below. bp-85ac9f7a-50e7-49e5-9730-1424b2161126 11/26/2016 2:12 AM bp-06449cfb-30d6-4238-b058-e94402161125 11/25/2016 12:39 PM bp-4be89083-0d7a-4289-a3ab-3e2b42161124 11/24/2016 6:03 AM

All Replies (1)

more options

hi obas83, please try this in order to address crashes that might happen during media playback: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.allow-d3d11-dxva. double-click it and change its value to false.