Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox crashes on startup on debian testing

  • 2 vastust
  • 2 on selline probleem
  • 22 views
  • Viimati vastas p_blomberg

more options

Hi, Yesterday I updated large parts of my debian system from jessie to stretch. Since then, firefox does not start, no matter if I try the debian package or download it from mozilla.org.

Here is the terminal output: [0] 12:16 % firefox

(firefox:5495): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed ExceptionHandler::GenerateDump cloned child 5513 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... zsh: segmentation fault firefox

I also have a Crash ID: bp-3c87dd23-cbf2-4501-b7d5-abccd2161230

And here is /var/log/apt/history.log, showing what I changed before the crashes started: https://gist.githubusercontent.com/p-blomberg/1262232fdabb4686ad7e134c575b808a/raw/3cfb7c85d7c01a6ed45d2ebbfdddfc10e07fb2e5/gistfile1.txt

Hi, Yesterday I updated large parts of my debian system from jessie to stretch. Since then, firefox does not start, no matter if I try the debian package or download it from mozilla.org. Here is the terminal output: [0] 12:16 % firefox (firefox:5495): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed ExceptionHandler::GenerateDump cloned child 5513 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... zsh: segmentation fault firefox I also have a Crash ID: bp-3c87dd23-cbf2-4501-b7d5-abccd2161230 And here is /var/log/apt/history.log, showing what I changed before the crashes started: https://gist.githubusercontent.com/p-blomberg/1262232fdabb4686ad7e134c575b808a/raw/3cfb7c85d7c01a6ed45d2ebbfdddfc10e07fb2e5/gistfile1.txt

Valitud lahendus

I managed to solve the problem by making sure my dist-upgrade to Stretch was complete. Thanks, Seburo.

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Hi

Thanks for your question and for providing the crash ID.

I have had a look at it and it appears that the Debian Stretch build you are using is missing some dependencies that are required to run Firefox.

I strongly recommend that you feed this back to the Debian team. They may find the information at https://crash-stats.mozilla.com/report/index/3c87dd23-cbf2-4501-b7d5-abccd2161230 useful.

more options

Valitud lahendus

I managed to solve the problem by making sure my dist-upgrade to Stretch was complete. Thanks, Seburo.