Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Always receive an error message for the first mail I send each day

  • 1 vastus
  • 2 on selline probleem
  • 2 views
  • Viimati vastas user1121639

Vinay26
Vinay26
more options

I get the following message when I try sending a mail - "The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait for sometime and try again. The server responded: (IP, Sender) first encounter..

I get the following message when I try sending a mail - "The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait for sometime and try again. The server responded: (IP, Sender) first encounter..

All Replies (1)

user1121639
user1121639
more options

This sounds like an issue with your e-mail provider, but please post here your Thunderbird Troubleshooting Information.

At the top right of the Thunderbird window, click the menu button (or use the regular menu at the top), then select Help: Troubleshooting Information.

Click the "Copy text to clipboard" button.  Do not check the box "Include account names"  Then paste (Ctrl-V), the text into your response here. We only need to see the sections down to and including the "Extensions" section, so you can delete the rest.