Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox stops working after connecting to VPN

  • 1 vastus
  • 3 on selline probleem
  • 12 views
  • Viimati vastas bygabyga

Benjammin1391
Benjammin1391
more options

I use a VPN for work, but starting today (6/14/17) Firefox stops connecting to the internet after connecting to the VPN.

No other web browsers have this issue

I have uninstalled and reinstalled Firefox

I have checked the proxy settings and tried all options besides manual setup (I have never had to set up a proxy before)

Issue is the Server Not Found page

Disconnecting the VPN restores functionality

I use a VPN for work, but starting today (6/14/17) Firefox stops connecting to the internet after connecting to the VPN. No other web browsers have this issue I have uninstalled and reinstalled Firefox I have checked the proxy settings and tried all options besides manual setup (I have never had to set up a proxy before) Issue is the Server Not Found page Disconnecting the VPN restores functionality

All Replies (1)

bygabyga
bygabyga
more options

ask your vpn provider for proxy settings