Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

When I do a GOOGLE search using Firefox or IE 11 and read one of the hits I cannot get back to the rest of the hits.

  • 2 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas FredMcD

more options

I do a Google search for a topic and Google returns the search results. I then select one of the returned topics and look at it. Then I want to go back to the search results, but that does not work. I get a blank page that hangs for ever.

I do a Google search for a topic and Google returns the search results. I then select one of the returned topics and look at it. Then I want to go back to the search results, but that does not work. I get a blank page that hangs for ever.

All Replies (2)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

I get around this by; When I find a link I want to check out, I open it in a new tab/window. Then when I am done, I close it and am back where I started.