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Rohkem teavet

firefox starts ads while I am in another program

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  • Viimati vastas FredMcD

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If I have firefox open at the home page and am in another program, firefox randomly starts up the videos that can be opened on the home page. I sometimes have to close the firefox home page to stop them when this happens. Other times the videos will run for a few seconds and stop. I only get the audio, never the video itself.

If I have firefox open at the home page and am in another program, firefox randomly starts up the videos that can be opened on the home page. I sometimes have to close the firefox home page to stop them when this happens. Other times the videos will run for a few seconds and stop. I only get the audio, never the video itself.

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.