Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

After updates email and facebook passwords are GONE every time!

  • 1 vastus
  • 2 on selline probleem
  • 9 views
  • Viimati vastas guigs

more options

After each Firefox update (on laptop) my email and facebook passwords are gone and new ones have to have to be issued. With my mobile devices (Androids) with Firefox this does not occur. Note: I have always checked the boxes that say "remember me" or "save password". Getting kind of (very) annoying!

After each Firefox update (on laptop) my email and facebook passwords are gone and new ones have to have to be issued. With my mobile devices (Androids) with Firefox this does not occur. Note: I have always checked the boxes that say "remember me" or "save password". Getting kind of (very) annoying!

All Replies (1)

more options

First, I apologize for the late reply, and I am hoping I can help you find your passwords. Please find these instructions on how to help find the passwords: https://support.mozilla.org/en-US/questions/1179842