Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Strange message "Downloading (e.g) 4 of 6 in inbox", and slowness. (win7)

  • 2 vastust
  • 1 on selline probleem
  • 4 views
  • Viimati vastas AnnieRight

AnnieRight
AnnieRight
more options

At bottom left of page in Thunderbird I continually get a message "Downloading (e.g) 4 of 6 in inbox"

This appears ALL the time even though all mails are already downloaded.

Downloading of new messages in inbox is also often very, very slow. Please help.

Thank you Regards Annie

At bottom left of page in Thunderbird I continually get a message "Downloading (e.g) 4 of 6 in inbox" This appears ALL the time even though all mails are already downloaded. Downloading of new messages in inbox is also often very, very slow. Please help. Thank you Regards Annie

Muudetud Wayne Mery poolt

Valitud lahendus

Please start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

Loe vastust kontekstis 👍 1

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

Please start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

AnnieRight
AnnieRight Küsimuse esitaja
more options

Morning Wayne

All sorted. Thank you so much for your help - very much appreciated!

Regards Annie