Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

When I update firefox, Norton blocks Web attack: Malicious Javascript Website 15 and says the source is going after firefox.exe?

  • 10 vastust
  • 3 on selline probleem
  • 22 views
  • Viimati vastas James

more options

This happens when I update firefox and it goes after firefox.exe. Norton blocks it and says no further action is necessary. What isgoing on? It says the attack was resulted from C:/Program Files(x86)\Mozilla Firefox\firefox.exe  ???

This happens when I update firefox and it goes after firefox.exe. Norton blocks it and says no further action is necessary. What isgoing on? It says the attack was resulted from C:/Program Files(x86)\Mozilla Firefox\firefox.exe ???

Muudetud marv6 poolt

All Replies (10)

more options

Did you download Firefox from Mozilla.org ? Did you respond to any 'update' pop-ups/messages?

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

Called a very poor A/V program that no longer works to protect rather it has become a malware itself. Advise get a better program that doesn't think it can think for you.

more options

Thanks for the responses. Maybe I did not properly explain what happened. Norton 360 blocks the so-called attack on firefox.exe or whatever. When I run Norton scan, Norton power eraser scan and malwarebyes they find nothing and firefox works just fine., When firefox notifies me that an update is available I get from the notification or from about firefox(usually from about firefox). Have also scanned the firefox folders separately for malware and viruses. By the way, WestEnd what is your suggestion for a better A/V program? I find Norton 360 to be much better than McAfee. Thanks for your suggestions.

more options
more options

Does this attack come from any website, some, one?

more options

Happy112, interesting info. Have seen Firefox block some things, but, in this case I was updating and using firefox and the intrusion was blocked by Norton, not firefox.

more options

marv6 said

Norton 360 blocks the so-called attack on firefox.exe or whatever.

Norton 360 was discontinued in 2014 and replaced by Norton Security.

more options

James, wow! was not aware of that. Norton is still charging me yearly and is still updating the virus definitions at this time. It has been awhile since they have updated the version and I checked and it said I was running the latest version. Guess it is old now.

more options

James said

Norton 360 was discontinued in 2014 and replaced by Norton Security.

Norton 360 is still supported and updated. The last major update was this month.

more options

FredMcD said

James said
Norton 360 was discontinued in 2014 and replaced by Norton Security.

Norton 360 is still supported and updated. The last major update was this month.

With some updates for those who continue to use it yes however it is indeed discontinued as they are no longer selling the product, or updating the core program components since 2014 and was replaced by Norton security.

Muudetud James poolt