Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox passwords lost following a Reset

  • 2 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas FredMcD

Edradour
Edradour
more options

Hello, Firefox has 'lost' my passwords following a reset. The reset was 'recomended' by FF because it was slow starting. I use a master password on the passwords file.

I've tried to follow some standard solutions to the problem but: 1) There is no "Old Firefox" folder - neither on my desktop, nor elsewhere.

2) Either FF did not create a new profile, or it replaced the old one. Given the age of the timestamps in the folder, I think it did not create a new folder.

I have, manually, created a new profile folder.

3) I have found 'key3.db'. 'key4.db' and 'logins.json', and copied them to my new profile folder.

logins.json seems to contain old pasword info, but the info encrypted. New passwords appear to be added to the file as usual and displayed, but old ones are not being displayed or used.


OS: Windows 7 I also have FF Developer Edition installed.

Hello, Firefox has 'lost' my passwords following a reset. The reset was 'recomended' by FF because it was slow starting. I use a master password on the passwords file. I've tried to follow some standard solutions to the problem but: 1) There is no "Old Firefox" folder - neither on my desktop, nor elsewhere. 2) Either FF did not create a new profile, or it replaced the old one. Given the age of the timestamps in the folder, I think it did not create a new folder. I have, manually, created a new profile folder. 3) I have found 'key3.db'. 'key4.db' and 'logins.json', and copied them to my new profile folder. logins.json seems to contain old pasword info, but the info encrypted. New passwords appear to be added to the file as usual and displayed, but old ones are not being displayed or used. OS: Windows 7 I also have FF Developer Edition installed.

Valitud lahendus

OK, solved

Loe vastust kontekstis 👍 0

All Replies (2)

Edradour
Edradour Küsimuse esitaja
more options

Valitud lahendus

OK, solved

FredMcD
FredMcD
more options

That was very good work. Well done.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.