Images/Media not displaying correctly on Firefox
Hi,
Ever since upgrading to the latest version of Firefox, I've experienced issues with certain websites displaying media correctly, namely on the BBC website. I can't seem to reproduce any of these issues on Microsoft Edge, so it's definitely a Firefox issue. I've uploaded 3 screenshots below from Firefox which show a variety of issues ranging from thumbnails not showing correctly, to videos not playing, to the entire formatting/layout of the page appearing incorrectly.
Can anyone assist please?
All Replies (5)
Hi, are you using and adblockers ? If so list them. Have no info to work with. Do the pages have mixed content ie the green padlock has line through it ?
I go to BBC and sometimes am missing content also but is my adblockers.
SAFE MODE
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
TEST''''is issue still there ?
Pkshadow said
Hi, are you using and adblockers ? If so list them. Have no info to work with. Do the pages have mixed content ie the green padlock has line through it ? I go to BBC and sometimes am missing content also but is my adblockers. SAFE MODEIn Firefox Safe mode these changes are effective:
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
TEST''''is issue still there ?
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
Hi,
I'm using uBlock Origin, but I've disabled that and the issue persists. I've also tried safe mode and it still doesn't help. Reference the green padlock - if you mean the secure connection padlock - this is solid with no line through it.
Happy to answer any questions which may help, I wasn't sure what I'd need to advise in the original post.
Hi, no need to blockquote everything, just what maybe need to : https://www.w3schools.com/tags/tag_blockquote.asp Will try to figure this out.
Please give this a try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 60.0.1 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
Hi there,
I've followed all of the above to no avail. Even followed Firefox's own suggestion to 'refresh' it afterwards, and even that didn't help.
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia