Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I have 2 gmail accounts. TB recognises 1 account PW but not the other?

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas beeebeee

beeebeee
beeebeee
more options

Using a MACBOOKPRO 10.11.6. Recently changed 2 GMAIL passwords. Same procedure for both. TB recognises the PW for one of the accounts but not the other. I have my GMAIL set to allow insecure apps. I have tried the old password in case it didn't change. I've tried using the same PW for both accounts, didn't work. Must be an answer to this?

Using a MACBOOKPRO 10.11.6. Recently changed 2 GMAIL passwords. Same procedure for both. TB recognises the PW for one of the accounts but not the other. I have my GMAIL set to allow insecure apps. I have tried the old password in case it didn't change. I've tried using the same PW for both accounts, didn't work. Must be an answer to this?

Valitud lahendus

Thunderbird does not "recognise" your email password, your providers server does. Go to gmail and log into your account there. Figure out what your email password actually is. While you are there make sure you set Less Secure Apps for both account and not just the one that works. Once you know what your password is and it works there come back to Thunderbird.

Go to Options-Security-Passwords-Saved Passwords Click Show Passwords. What have to saved there for Thunderbird to use? If the saved password is not correct right click it and select Edit Password.

Loe vastust kontekstis 👍 1

All Replies (2)

user01229325
user01229325
more options

Valitud lahendus

Thunderbird does not "recognise" your email password, your providers server does. Go to gmail and log into your account there. Figure out what your email password actually is. While you are there make sure you set Less Secure Apps for both account and not just the one that works. Once you know what your password is and it works there come back to Thunderbird.

Go to Options-Security-Passwords-Saved Passwords Click Show Passwords. What have to saved there for Thunderbird to use? If the saved password is not correct right click it and select Edit Password.

beeebeee
beeebeee Küsimuse esitaja
more options

Thankyou! Less secure apps was only turned on in one account.