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Rohkem teavet

Why does the firefox icon in the top left corner below my address bar lose its colours and become grey?

  • 1 vastus
  • 1 on selline probleem
  • 5 views
  • Viimati vastas Shadow110

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The firefox icon initially is orange/red blue, but after a couple of weeks loses all its colour and becomes grey. It is like this for all new tabs I open after this. When I refresh firefox the colour usually returns, and if I uninstall and reinstall the fox has its colour back. Does this loss of colour indicate something is going on eg I have been hijacked, or the extensions I have are incompatible, or?

The firefox icon initially is orange/red blue, but after a couple of weeks loses all its colour and becomes grey. It is like this for all new tabs I open after this. When I refresh firefox the colour usually returns, and if I uninstall and reinstall the fox has its colour back. Does this loss of colour indicate something is going on eg I have been hijacked, or the extensions I have are incompatible, or?

All Replies (1)

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Hi, If this is on a New Tab you click on the Icon there is a tour. Once you skip the tour it goes grey. If you are using a cleaner or something your possibly activating the tour again.

It should be greyed out all the time.