Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Some folders are shown duplicated, both apppear empty

  • 2 vastust
  • 2 on selline probleem
  • 39 views
  • Viimati vastas soriso

soriso
soriso
more options

Today, I was moving some received messages into folders, when I noticed that a few of my local folders are displayed twice. The folders that are shown twice appear empty (although previously they were not). A common feature of all these folders is that in their names are used non-english characters (ěščřž). Up till today, there was no problem with these characters in folder names, for years.

One of these duplicate folders is possible to rename, the other one not. Normally, Thunderbird would not allow to use the same name for any two folders in the same directory...

Any advice would be much appreciated.

Today, I was moving some received messages into folders, when I noticed that a few of my local folders are displayed twice. The folders that are shown twice appear empty (although previously they were not). A common feature of all these folders is that in their names are used non-english characters (ěščřž). Up till today, there was no problem with these characters in folder names, for years. One of these duplicate folders is possible to rename, the other one not. Normally, Thunderbird would not allow to use the same name for any two folders in the same directory... Any advice would be much appreciated.

All Replies (2)

Ansam
Ansam
  • Top 25 Contributor
more options

V mnohých prípadoch pomôže opraviť priečinok, - kliknite na priečinok pravým tlačidlom myši a zvoľte "Vlastnosti" a zvoľte "Opraviť priečinok": http://imgbank.cz/images/2014/09/23/Thunderbird_opravit_priecinok.jpg - postupne opravte aj ostatné priečinky Potom je nutné ešte "Vykonať údržbu priečinkov".: - Thunderbird - Súbor - Vykonať údržbu priečinkov: http://imgbank.cz/images/2015/08/19/Thunderbird_udrzba_priecinkov.jpg

soriso
soriso Küsimuse esitaja
more options

Díky za radu!

The repair tool for folders unfortunately did not help to solve the problem. I tried it on the duplicate folders and on their parent folder as well, with no result (program restarts after each try).

I was eventually forced to use a workaround and rename the files storing the affected folders directly in my thunderbird repository. That resolves the problem, as stored emails became visible again. Thunderbird was still displaying one of the empty original folders, but it was possible to delete it.